Acceptable Use Policy

Effective Date: July 15, 2026

This Acceptable Use Policy ("Policy") governs your access to and use of IORServices.pro ("Website"), operated by Consultare Inc. Group ("Company," "we," "our," or "us").

By accessing or using this Website or any services provided through it, you agree to comply with this Policy. Failure to comply may result in suspension or termination of your access and may subject you to legal action where appropriate.

1. Purpose

IORServices.pro provides information and professional services related to:

Importer of Record (IOR) facilitation
U.S. import compliance
FDA import compliance
USDA Organic import support
Foreign Supplier Verification Program (FSVP)
Product label review
Supplier qualification
Regulatory consulting
Shipment compliance monitoring
Supply chain coordination
Educational resources and guidance

This Policy helps ensure that our Website remains secure, reliable, and available for all users.

2. Lawful Use Only

You agree to use this Website only for lawful purposes and in compliance with all applicable laws and regulations.

You may not use the Website in any manner that:

Violates applicable local, state, federal, or international laws
Infringes the rights of others
Interferes with the operation or security of the Website
Attempts to gain unauthorized access to systems or data

3. Prohibited Activities

Users may not:

Illegal Activities

Violate any applicable law or regulation
Promote or facilitate unlawful conduct
Submit fraudulent information
Misrepresent identities or business affiliations

Unauthorized Access

You may not:

Attempt to bypass security measures
Gain unauthorized access to systems or accounts
Probe or scan the Website for vulnerabilities without authorization
Circumvent authentication mechanisms
Interfere with access controls

Malicious Activity

You may not:

Upload malware, viruses, worms, ransomware, spyware, or other malicious code
Launch denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
Attempt to disrupt Website operations
Interfere with servers or networks connected to the Website

Data Collection

Without our prior written permission, you may not:

Use automated bots or crawlers to harvest data
Scrape Website content
Mine data for commercial purposes
Collect personal information from other users
Copy databases or directories

Reasonable indexing by recognized search engines is permitted.

Spam

You may not use our Website to:

Send unsolicited communications
Distribute junk mail
Conduct phishing campaigns
Send chain letters
Distribute unsolicited commercial advertisements

False Information

You may not knowingly provide:

False identities
False company information
Inaccurate shipment information
Fraudulent import documentation
Misleading regulatory information
Counterfeit certifications

4. Import Compliance Responsibilities

Users remain solely responsible for ensuring the accuracy, completeness, and legality of all information and documentation submitted to IORServices.pro.

This includes, but is not limited to:

Commercial invoices
Packing lists
Bills of lading
Certificates of Origin
Product specifications
Product labels
FDA documentation
USDA Organic documentation
FSVP records
Customs declarations
Supplier documentation
Laboratory reports
Regulatory certifications

Submission of inaccurate or misleading information may delay services or result in suspension or termination of service.

5. Intellectual Property

Unless otherwise stated, all Website content, including:

Text
Graphics
Logos
Icons
Images
Videos
Service descriptions
Blog articles
Guides
Checklists
Calculators
Downloads
Training materials
Software

is the property of Consultare Inc. Group or its licensors and is protected by applicable intellectual property laws.

Users may not:

Copy
Reproduce
Modify
Distribute
Republish
Sell
License
Create derivative works

without prior written permission, except as expressly permitted by law.

6. Educational Resources

Educational materials provided through the Website, including:

Guides
White papers
Checklists
Blog articles
Webinars
Videos
Calculators
Templates

are intended for informational purposes only.

Users may not resell, redistribute, or commercially exploit these materials without written authorization.

7. Client Portals and Accounts

If access is provided to client portals or secure systems, users agree to:

Keep login credentials confidential
Use strong passwords
Promptly notify us of unauthorized access
Log out after each session on shared devices
Use only authorized accounts

Users are responsible for all activity occurring under their accounts.

8. Confidential Information

Users shall not upload or disclose confidential information unless necessary for requested services.

Where confidential business information is submitted, users represent that they have the legal authority to provide such information.

We recommend that users avoid submitting unnecessary sensitive information through unsecured communication channels.

9. Third-Party Services

Our Website may integrate with or link to third-party services, including:

Payment processors
Customs brokers
Freight forwarders
Laboratories
Organic certifiers
Government websites
Scheduling platforms
CRM systems

Users are responsible for complying with the terms and policies of those third-party providers.

10. Security

Users shall not attempt to:

Disable security features
Reverse engineer Website functionality
Interfere with Website performance
Introduce malicious software
Manipulate forms or submissions
Abuse APIs or integrations
Circumvent rate limits or technical protections

We reserve the right to monitor activity reasonably necessary to protect the Website and its users.

11. Service Availability

We make reasonable efforts to maintain Website availability but do not guarantee uninterrupted access.

Maintenance, upgrades, security measures, technical issues, or circumstances beyond our control may temporarily affect Website availability.

12. Enforcement

If we believe a user has violated this Policy, we may take appropriate action, including:

Issuing warnings
Suspending access
Terminating accounts
Removing submitted content
Refusing future services
Reporting unlawful activity to appropriate authorities
Pursuing legal remedies where appropriate

These actions may be taken without prior notice where necessary to protect our systems, users, or legal rights.

13. Reporting Concerns

If you become aware of suspected misuse of the Website or a security concern, please notify us promptly.

Examples include:

Unauthorized account access
Security vulnerabilities
Fraudulent submissions
Suspicious activity
Intellectual property infringement
Malicious software

Responsible disclosure helps us maintain a secure environment for all users.

14. Changes to This Policy

We may revise this Acceptable Use Policy from time to time to reflect changes in our business operations, services, technology, or legal requirements.

The revised Policy becomes effective upon posting to this Website with an updated Effective Date.

Your continued use of the Website after any changes constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions regarding this Acceptable Use Policy or wish to report a suspected violation, please contact:

IORServices.pro
A Division of Consultare Inc. Group

Email: legal@iorservices.pro

Website: https://iorservices.pro