Privacy Policy

Effective Date: July 15, 2026

Welcome to IORServices.pro ("Website"), owned and operated by Consultare Inc. Group ("Company," "we," "our," or "us").

We respect your privacy and are committed to protecting the information you provide while using our Website and services. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.

By accessing or using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Website or services, we may collect the following categories of information.

Information You Provide

You may voluntarily provide information including:

Name
Company name
Job title
Email address
Telephone number
Mailing address
Country
Product information
Import documentation
Regulatory documentation
Customs information
FDA registration information
USDA Organic documentation
Supplier information
Shipment information
Payment information
Communications submitted through forms, email, or customer support

Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Referral website
Time and date of visit
Session duration
Website usage statistics
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Provide Importer of Record (IOR) facilitation services
Evaluate import compliance requirements
Process service requests
Respond to inquiries
Prepare quotations and proposals
Coordinate regulatory consulting
Facilitate customs compliance activities
Coordinate with customs brokers, laboratories, certification bodies, logistics providers, and other authorized service partners
Manage client accounts
Process invoices and payments
Improve our Website
Conduct analytics
Improve customer service
Send service updates
Deliver newsletters if you subscribe
Comply with legal obligations
Detect fraud or unauthorized activities
Protect our legal rights

3. Import Compliance Information

Because our services involve import compliance, clients may provide sensitive business documentation such as:

Commercial invoices
Packing lists
Bills of lading
Certificates of Origin
FDA documentation
USDA Organic documentation
Product specifications
Supplier qualification records
Product labels
Laboratory reports
Customs documentation
Regulatory certifications

These documents are used solely to facilitate requested services and are handled using commercially reasonable administrative, technical, and organizational safeguards.

4. USDA Organic Service Information

When facilitating Importer of Record services involving USDA Organic products, we may receive documentation including:

Organic certificates
Organic System Plans
Transaction Certificates
Organic supplier records
NOP documentation
Organic product specifications

Such information is used only for purposes related to the requested services and is shared only with parties necessary to complete those services.

5. FDA and FSVP Information

When assisting clients with FDA-related services or Foreign Supplier Verification Program (FSVP) activities, we may process:

FDA Registration Numbers
DUNS information
Facility information
Hazard analyses
Supplier evaluations
Verification activities
Food safety documentation
Product testing records
Import history
Product traceability documentation

Information is handled solely for the performance of contracted services.

6. Cookies

Our Website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze visitor traffic
Improve security
Measure marketing effectiveness

Most browsers allow you to disable cookies; however, certain Website features may not function properly if cookies are disabled.

7. Marketing Communications

If you subscribe to newsletters, downloadable guides, webinars, or marketing communications, we may send emails regarding:

Industry updates
Regulatory changes
Import compliance news
Educational resources
Company announcements
Service offerings
Upcoming webinars

You may unsubscribe at any time using the unsubscribe link included in our communications.

8. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to provide requested services, including:

Customs brokers
Freight forwarders
Logistics providers
Regulatory consultants
Legal advisors
Government agencies when required
FDA
U.S. Customs and Border Protection (CBP)
USDA
USDA Organic certification bodies
Accredited laboratories
Technology service providers
Payment processors
Hosting providers

All service providers are expected to handle information appropriately and only for authorized business purposes.

9. Legal Requirements

We may disclose information if required to:

Comply with applicable laws
Respond to subpoenas
Respond to lawful government requests
Protect public safety
Enforce our agreements
Protect our rights
Prevent fraud
Defend legal claims

10. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information from:

Unauthorized access
Disclosure
Alteration
Loss
Misuse

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain information only as long as necessary to:

Perform requested services
Comply with legal obligations
Maintain business records
Resolve disputes
Enforce agreements

Certain regulatory records may be retained for longer periods where required by law or contractual obligations.

12. International Users

If you access this Website from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

By using our Website, you consent to these transfers.

13. Your Privacy Rights

Depending on your location, you may have rights including:

Access to your personal information
Correction of inaccurate information
Deletion of personal information, subject to legal obligations
Restriction of processing
Objection to certain processing activities
Withdrawal of consent where applicable

To exercise these rights, please contact us using the information provided below.

14. Children's Privacy

Our Website and services are intended for businesses and professionals and are not directed to children under the age of 13.

We do not knowingly collect personal information from children.

15. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

16. California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information is collected, request deletion of certain information, correct inaccurate information, and exercise other applicable privacy rights.

We do not sell personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or services.

Updates will become effective upon posting on this page with a revised Effective Date.

18. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

IORServices.pro
A Division of Consultare Inc. Group

Email: privacy@iorservices.pro

Website: https://iorservices.pro

19. Related Services

IORServices.pro provides professional services that may include:

Importer of Record (IOR) Facilitation
Import Readiness Assessments
Regulatory Gap Assessments
FDA Import Compliance
USDA Organic Import Support
Foreign Supplier Verification Program (FSVP) Support
Supplier Qualification
Product Label Review
Shipment Compliance Monitoring
Regulatory Consulting
Supply Chain Coordination
Customs Documentation Assistance

These services are provided subject to separate client agreements, engagement letters, statements of work, or service contracts, where applicable.