FAQs

An Importer of Record (IOR) is the individual or legal entity responsible for ensuring imported goods comply with applicable U.S. import laws and regulatory requirements. Depending on the products being imported, additional obligations may apply under regulations administered by agencies such as U.S. Customs and Border Protection (CBP), the U.S. Food and Drug Administration (FDA), and the U.S. Department of Agriculture (USDA).

The Importer of Record plays an important role in coordinating import documentation, maintaining required records, and supporting compliance with applicable import requirements. A well-planned import process can help improve regulatory preparedness and support efficient entry into the United States.

The appropriate Importer of Record depends on the products being imported, the business structure, contractual relationships, and applicable legal and regulatory requirements. Businesses should evaluate their specific circumstances to determine the most appropriate arrangement.

Every commercial import into the United States requires an Importer of Record. The specific responsibilities and regulatory obligations may vary depending on the product and the agencies involved.

We provide a comprehensive range of import compliance services designed to help businesses successfully import products into the United States, including:

• Importer of Record (IOR) Services
• Import Readiness Assessments
• Regulatory Gap Assessments
• FDA Import Compliance Support
• Foreign Supplier Verification Program (FSVP)
• FSVP Agent Services
• Supplier Qualification
• Product Label Reviews
• USDA Organic Import Support
• Shipment Compliance Monitoring
• Regulatory Consulting

No. While we specialize in FDA-regulated products, we support businesses importing a wide variety of products into the United States, including:

• Food
• Beverages
• Dietary Supplements
• Cosmetics
• Pet Food
• Animal Food
• Organic Products
• Agricultural Commodities
• Food Ingredients
• Private Label Products

Yes. We regularly assist organizations entering the U.S. market for the first time by helping them understand applicable regulatory requirements, identify compliance obligations, and prepare for successful import operations.

Yes. We work with businesses importing single shipments as well as organizations managing ongoing international supply chains. Our services can be tailored to support both one-time import projects and long-term compliance management programs.

Yes. We provide guidance related to FDA import requirements, documentation, supplier qualification, and import readiness for FDA-regulated products. Our services help businesses better understand their regulatory responsibilities before products are imported into the United States.

Yes. Through our specialized compliance services, we assist U.S. importers with developing, implementing, and maintaining Foreign Supplier Verification Program (FSVP) documentation in accordance with applicable FDA requirements.

Yes. We offer FSVP Agent services for importers that require an FSVP Agent under applicable FDA regulations. Our team can help determine whether your import program requires this designation and provide ongoing support where appropriate.

Yes. We provide product label reviews to help identify potential compliance concerns before products are imported into the United States. Our reviews focus on applicable regulatory requirements and help reduce the risk of avoidable labeling issues.

Yes. We provide guidance related to importing certified organic products and coordinating documentation associated with USDA National Organic Program (NOP) requirements. Our services help importers prepare for organic compliance throughout the import process.

Yes. Supplier qualification is an important part of our compliance approach. We assist clients in evaluating supplier documentation and establishing risk-based supplier verification programs to support ongoing regulatory compliance.

Yes. We review documentation such as product specifications, certificates, quality records, and other compliance-related documents based on the scope of the engagement. Our reviews help identify potential gaps before products are imported into the United States.

The documentation reviewed varies depending on the products being imported and the applicable regulatory requirements. Common documents include:

• Commercial Invoices
• Packing Lists
• Product Specifications
• Certificates
• Supplier Documentation
• Product Labels
• Shipping Records
• Other Compliance-Related Documentation

Yes. We assist clients in organizing import documentation to support shipment readiness, regulatory compliance, and efficient recordkeeping. Proper documentation management can help improve preparedness throughout the import process.

Our Import Compliance Lifecycle follows a structured methodology designed to help organizations establish practical and sustainable import compliance programs. The process includes:

• Discover
• Assess
• Plan
• Prepare
• Import
• Maintain
• Improve

Yes. When appropriate, we coordinate with customs brokers, logistics providers, laboratories, suppliers, and other stakeholders to support the import process and facilitate effective communication throughout the supply chain.

Yes. We support international manufacturers, exporters, trading companies, cooperatives, and brand owners seeking to enter the U.S. market. Our team regularly works with organizations across a wide range of industries and geographic regions.

We work with organizations worldwide. Our services are delivered remotely, allowing us to support clients across multiple countries and regions while coordinating with suppliers, logistics providers, customs brokers, and regulatory stakeholders.

Yes. Depending on the scope of the engagement, clients may have access to technology-enabled compliance tools, document management solutions, and other resources provided through the Consultare Inc. Group compliance ecosystem.

Yes. We help clients organize compliance documentation and maintain records in a structured manner to support ongoing import operations. Digital document management can improve accessibility, consistency, and long-term compliance readiness.

Pricing depends on the scope and complexity of your import program. Factors that commonly influence project pricing include:

• Product Category
• Number of Suppliers
• Number of Products
• Countries of Origin
• Applicable Regulatory Requirements
• Shipment Frequency
• Scope of Services Requested

Because every import program is unique, we prepare customized proposals based on your specific business requirements. Please contact us to discuss your project and receive a tailored quotation.

Yes. We offer both project-based engagements and ongoing compliance support programs. Whether you require assistance with a single shipment or continuous support for an established import operation, our services can be tailored to meet your operational and regulatory needs.

IORServices.pro is backed by Consultare Inc. Group, a U.S.-based Governance, Risk, and Compliance (GRC) consulting firm specializing in regulatory compliance and international trade support.

Our approach combines Importer of Record (IOR) services with regulatory compliance expertise, supplier qualification, documentation management, and ongoing compliance support to help organizations establish stronger and more resilient import programs.

Rather than focusing solely on individual shipments, we work with clients to build scalable compliance processes that support long-term operational success and sustainable growth in the U.S. market.

The first step is to schedule a complimentary consultation. During the consultation, we'll discuss your business, import objectives, and applicable regulatory considerations to better understand your requirements.

Topics typically include:

• Your Products
• Countries of Origin
• Foreign Suppliers
• Import Objectives
• Applicable Regulatory Considerations
• Recommended Services

Following the consultation, we'll recommend an import compliance strategy tailored to your business needs and provide guidance on the most appropriate services to support your U.S. import program.